Frequently Asked Questions
Everything you need to know about shopping with Fila India
How can I track my order?
Once your order is shipped, you will receive an email and SMS with a tracking link and AWB number to monitor your package in real-time.
What is the return policy for Fila India?
We offer a 15-day return policy for unused products in their original packaging with tags intact. Returns can be initiated through the 'My Orders' section of our website.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, Net Banking, and Cash on Delivery (COD) for most pin codes across India.
How do I ensure I am buying the correct shoe size?
Each product page features a detailed 'Size Guide' button. We recommend measuring your foot in centimeters and comparing it to our chart for the most accurate fit.
How long does delivery usually take?
Standard delivery typically takes 3 to 5 business days for metro cities and 5 to 7 business days for other regions across India.
Are the products sold on the website authentic?
Yes, this is the official Fila India online store. All products sold here are 100% authentic and sourced directly from our manufacturing units.